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Responsible Alcohol Training
Traditional Classroom - Online Courses

 

Traditional Classroom: We use the ServSafe¨ Alcohol Certification Course to teach you and your staff liquor laws and your responsibilities when serving alcohol at your establishment. This course pays off by reducing your liability insurance, protecting yourself and your establishment from law suits related to improper alcohol services, and limiting the amount of claims if a law suit is filed. We specialize in providing this training at your location.

ServSafe Alcohol is vital, practical and current responsible alcohol service training. It implements the same approach ServSafe® pioneered for the industry's most recognized food safety training and certification. That makes ServSafe Alcohol a smart training solution for every operation and every classroom.
Real-world expertise makes a real difference.

The ServSafe Alcohol program was developed with input from experts in the restaurant, legal, regulatory, academic, insurance, medical and law enforcement fields. Together, they determined the tasks that the front-of-the-house needs to know. It's a holistic approach that helps assure everyone has the training they need to serve alcohol responsibly.

ServSafe Alcohol includes the latest studies and science-based information, explores real-world situations and makes it all engaging and accessible with the latest instructional design techniques. Today's biggest issues are brought to the forefront. Lessons cover essential information, including alcohol laws and responsibilities, evaluating intoxication levels, dealing with difficult situations and checking identification.

See how ServSafe Alcohol compares to other responsible alcohol training programs.

 

On-Site ServSafe¨ Alcohol Certification Course

Private 4 hour class: $450 per course plus $25 charge per person for reference and training materials, certification exam and certificate.

 

ServSafe Alcohol	Feature	Others Programs
	Comprehensive coverage ServSafe Alcohol is comprehensive, yet practical. It serves as the ideal reference manual for the student's entire career.
	Highly flexible training ServSafe Alcohol is designed to work in a classroom setting, one-on-one or in-unit instruction, or online.
	Holistic approach ServSafe Alcohol teaches the whole front-of-the-house, including busers, door staff, hosts, servers, and valets, to work together as a team. This holistic approach is more effective in diffusing difficult situations.
	Real-world case studies ServSafe Alcohol makes an impression that lasts. These real-world experiences also give every student a way to apply their learning to help avoid these difficulties back at work.
	Created by our industry ServSafe Alcohol was created with input from chain and independent operators, along with experts from the legal, regulatory, academic, insurance, medical, and law enforcement fields. They determined the tasks that the front-of-the-house needs to know to serve alcohol responsibly today.
	Covers today's biggest issues ServSafe Alcohol is the in-depth way to learn today. The new Fundamentals of Responsible Alcohol Service textbook includes chapters on Alcohol Law and Your Responsibilities, Recognizing and Preventing Intoxication, Checking Identification, and Handling Difficult Situations.
	Multimedia learning tools ServSafe Alcohol has exceptional training tools, such as video role-playing showing the right way to handle difficult situations, dynamic visual aides including guides and charts, and the interactive Showdown! game. They help with learning and knowledge retention across the board.
	Exam options There are two exam options, both offered in either written paper-and-pencil format or as online exams
	The ServSafe Alcohol Advanced Examination is a secured responsible alcohol service examination, which means it has more rigorous standards of administration and development. Passing this exam confirms students have mastered critical knowledge.
	The ServSafe Alcohol Primary Examination tests for basic responsible alcohol service knowledge. Students that pass this non-secured exam receive a certificate showing that they have studied and are knowledgeable about how to serve alcohol responsibly.

 

 

It's time to put the best to the test. Use this checklist to compare ServSafe Alcohol to all other responsible alcohol training programs.
ServSafe Alcohol Other Programs.

Online ServSafe Alcohol Course and Exam

 

For many people taking a day off in order to attend a live class just isn't possible or convenient. If you have access to a good internet connection you can now take this training online 24/7.  The big HOWEVER is you still must pass an approved exam to become certified.  At this time we only offer a class and exam bundle so this option will only work for those willing to come to our Boston, MA office for the exam.  Students can take the online training course from any internet connection but the exam must be proctored in our office. The cost for the exam and training bundle is $60 per person.

 

Registration for online course and exam>>

Demo online course and exam>>

With online training, you staff will receive critical knowledge on alcohol law and responsibilities, recognizing and preventing intoxication, checking identification and dealing with difficult situations. The course takes a minimum of four hours, and is self-paced with intuitive navigation, allowing users to easily review key concepts. The course integrates audio and video, role-play activities, interactive exercises and includes a practice test to help prepare students for the certification examination. A bookmark feature allows users to easily return to where they left off.

 

What lessons will ServSafe Alcohol deliver to your staff?
Here is an at-a-glance overview of the essential information the Online Course puts at everyone's fingertips.

Alcohol Law and Your Responsibility

• Your Responsibility as a Seller or Server of Alcohol

• The Role of the Liquor Authority

• Laws Restricting Alcohol Service

Recognizing and Preventing Intoxication

• Alcohol and the Body

• Factors that Affect Blood Alcohol Content (BAC)

• Assessing Intoxication: Counting Drinks

• Assessing Intoxication: Observing Guests for Signs of Intoxication

• The Importance of Observation and Communication

• Preventing Guests from Becoming Intoxicated

Checking Identification

• Acceptable Forms of Identification

• Verifying Identification

• The Proper Procedure for Checking IDs

• Dealing with a Fake ID

Handling Difficult Situations

• Handling Intoxicated Guests: Stopping Service

• Handling Intoxicated Guests: Arriving and Departing

• Handling Potentially Violent Situations and Illegal Activities

• Documenting Incidents

Demo online course and exam>>

Registration for an online course and exam>>

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